Book direct at edwinhotellondon.com, call 020 7362 0690, or email info@edwinhotel.co.uk

Lowest rates. 24-hour cancellation (vs 48 on OTAs). Free late check-out. Free UK calls. Always.

We offer two rate types:

Flexible rate (Best Available Rate): Free cancellation up to 24 hours before arrival — exclusively when booking direct (website, phone, email or in person). When booking via Booking.com, Expedia, or any other OTA, the cancellation period is 48 hours. This 24-hour advantage is available only to direct bookers.

Non-refundable rate: Our lowest price, available both direct and via OTAs. Cannot be cancelled or modified once booked. Our direct price is always the same or lower than any OTA.

For early departure on flexible bookings, please inform reception by 11:00 AM at least 24 hours before your new departure date to avoid an early departure charge. Non-refundable bookings are non-amendable.

For direct bookings, contact us at any time by phone (020 7362 0690), or email. We’ll handle it immediately.

For OTA bookings, unfortunately, changes must be managed through the platform you booked with (Booking.com, Expedia etc.). This is one of the key reasons we recommend booking direct.

Yes. We accept Mastercard, Visa, Diners Club, and American Express. We do not accept cash, cheques or travellers cheques. Payment can be settled in GBP or your local currency at check-out.

Standard check-in: from 3:00 PM

Standard check-out: by 11:00 AM

Early check-in and late check-out are available at £10 per hour, subject to room availability on the day. If you need to check in before 12:00 PM, we strongly recommend booking from the night before to guarantee a room is ready for you.

Guests who book direct automatically receive a complimentary 12:00 PM late check-out, subject to availability.

Our reception team is here 24 hours a day. If your room isn’t ready, we’ll store your luggage securely so you can head straight out and explore. If you need the room ready at a specific early time, contact us in advance and we’ll advise on early check-in availability (£10/hour).

Yes — a couple of days before your arrival you’ll receive an email with a link to check in online. We recommend completing it in advance to speed up your arrival and get you to your room quickly. Look out for it in your inbox (and check junk just in case).

Yes. Complimentary secure luggage storage is available at reception on your arrival and departure day, so you can explore London without being weighed down. For overnight storage, please speak to reception for costs and availability.

Yes — our reception is staffed around the clock, every day of the year. You can also reach us by WhatsApp on 020 7362 0690 at any time.

Yes — The Edwin Hotel has a lift serving all six floors.

Every bathroom is stocked with White Company ‘Flowers Collection’ toiletries — shampoo, conditioner, body wash, and soap. Inspired by an idyllic country garden with notes of jasmine, rose, neroli, lavender and geranium. Full-size bottles are available to purchase at reception.

Yes — every room has a Nespresso machine with pods, milk and sugar provided. Tea making facilities are also included. Ask reception for replenishments any time during your stay.

Yes. Guests who book direct receive unlimited complimentary calls to UK landlines and UK mobiles from the in-room phone. Haven’t booked direct? Please ask reception for call rates.

The Edwin Hotel does not have its own room service. However, you can order food and drinks for delivery to your room from a range of nearby partners.

Yes — The Edwin Hotel has a private garden and terrace, accessible through the ground floor reception area. It’s a lovely spot during the warmer months. The open-plan ground floor also functions as a co-working and socialising space throughout the day, with high-speed Wi-Fi — a real point of difference from most boutique hotels in the area.

We ask all guests to respect quiet hours between 10:00 PM and 7:00 AM. The hotel is entirely non-smoking — a £250 cleaning charge applies if smoking occurs indoors.

Unfortunately, The Hotel is not accessible for guests with significant mobility requirements. The building has a raised ground floor with steps from the road to the front door. Our lift is very small and we do not have purpose built accessible rooms due to the nature of the listed building.

We are honest about this because we want every guest to have a comfortable stay. If you have any mobility concerns, we strongly recommend calling us on +44 20 7362 0690 before booking so we can discuss suitability. Our team will always do their utmost to help.

Take the Piccadilly line direct from any Heathrow terminal to Earl’s Court — approximately 40 minutes, no changes. The hotel is a 2-minute walk from the station. This is the easiest and most affordable option (approx. £6 with Oyster card or contactless). A private transfer can also be arranged through reception.

Take the Southern Rail service to Clapham Junction (approx. 30 minutes from Gatwick), then change for West Brompton (one stop on the Overground/District line), a 7-minute walk from the hotel. Total journey approximately 50–60 minutes. Alternatively, a taxi takes around 70–90 minutes depending on traffic.

Take the Stansted Express to Liverpool Street (approx. 50 minutes), then the District or Circle line to Earl’s Court — total approximately 75–85 minutes. The hotel is 2 minutes from the station.

Take the Thameslink train from Luton Airport Parkway (5-minute DART shuttle from terminal) to St Pancras International (approx. 50–60 minutes), then the Piccadilly line direct to Earl’s Court (approx. 25 minutes). Total around 80–90 minutes.

Take the Piccadilly line from Earl’s Court to King’s Cross St Pancras — a direct journey of approximately 25 minutes. This is the most convenient option if you’re travelling light. A taxi from the hotel is quicker if you have heavy luggage — reception can arrange this for you.

The hotel has no on-site parking. The nearest options are London Marriott Kensington car park (8-minute walk) and NCP London Olympia (approximately 26 minutes on foot). With Earl’s Court station 2 minutes away and direct access to the District and Piccadilly lines, most guests find a car unnecessary.

A complimentary continental breakfast buffet is included with every booking:

Monday–Friday: 7:30 AM – 10:00 AM

Weekends & Bank Holidays: 8:00 AM – 10:00 AM

Served on the ground floor. The spread includes freshly baked pastries, croissants and bread, cereals, fresh fruit, yoghurt, cold meats, cheeses, boiled eggs and fresh vegetables, with Nespresso coffee, teas and fruit juices. Please advise us in advance of any dietary requirements or allergies.

Absolutely. Our team works with Golden Tours for London sightseeing and attractions, with preferential rates for our guests. For theatre tickets and tours, WhatsApp us on 020 7362 0690. Private airport transfers can be arranged through reception — please allow at least 3 hours before your scheduled departure.